Privacy policy

Last updated: [add date]

Welcome to Tailor Well (“we”, “our”, “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all visitors and users of tailorwell.co.uk.

1. Who We Are

Tailor Well
United Kingdom
Website: tailorwell.co.uk
Email: info@jessicaodwyer.co.uk

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect the following information:

Information You Provide Directly

Name
Email address
Phone number
Billing or shipping information (if applicable)
Messages sent via contact forms or email
Account or profile details (if applicable)

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking technologies (see section 7)

Information From Third Parties

Depending on the services used, we may receive information from:

Payment processors
Booking or scheduling systems
Analytics tools (e.g., Google Analytics)

3. How We Use Your Data

We process your data in order to:

Respond to enquiries and provide customer support
Deliver the services you request
Process payments and manage orders or appointments
Send administrative messages (confirmations, updates, etc.)
Improve our website, services, and overall user experience
Analyse website usage and performance
Comply with legal and regulatory requirements

We only process your data when we have a lawful basis, such as consent, contractual necessity, legitimate interests, or legal obligation.

4. Lawful Bases for Processing (Under UK GDPR)

We rely on the following legal bases:

Consent: For newsletters, marketing communications, and non-essential cookies.
Contract: When data is needed to deliver a service you have requested.
Legitimate Interests: For improving the website, ensuring security, and running our business efficiently.
Legal Obligation: For financial, tax, and regulatory compliance.

5. How We Share Your Data

We do not sell or rent your personal information. We may share your data with:

Service providers (hosting, analytics, payment processing, booking tools, email services)
Professional advisers, such as accountants or legal consultants
Regulators or authorities where required by law

All third parties are required to protect your data and use it only for the purposes specified.

6. International Transfers

Some of our service providers may be located outside the UK.
When this happens, we ensure appropriate safeguards are in place, such as:

UK-approved Standard Contractual Clauses
Transfers to countries with adequate data protection standards

7. Cookies & Tracking Technologies

We use cookies to:

Enhance website functionality
Understand how visitors use the site
Support features such as logins or scheduling tools (if applicable)

Where legally required, we will obtain your consent before using non-essential cookies.

A detailed Cookie Policy can be provided separately if needed.

8. Data Retention

We keep your personal data only as long as necessary to:

Provide the services you have requested
Meet legal, tax, or accounting requirements
Maintain records required for business and regulatory compliance

Retention periods vary depending on the type of data.

9. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing based on legitimate interests
Data portability
Withdraw consent at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Information Commissioner’s Office (ICO):
https://www.ico.org.uk

To exercise your rights, contact: info@jessicaodwyer.co.uk

10. How We Protect Your Data

We implement technical and organisational measures to safeguard your personal information, including:

Secure servers and encrypted connections
Access controls and authentication measures
Regular security reviews

While we work to protect your data, no digital system can be entirely risk-free.

11. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect data from anyone under this age.

12. Changes to This Privacy Policy

We may update this policy from time to time.
The “Last updated” date at the top reflects the latest version.

We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Tailor Well
Email: info@jessicaodwyer.co.uk
Website: tailorwell.co.uk

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